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FAQs
If you have a premium subscription with us you need to log in to view your content.
- Go to twelfthmagpie.com
- Click the red “Premium” button in the top right corner
- Enter your email address (or username) and password
If you’re having trouble, try resetting your password or contact [email protected]
To reset your password:
- Go to twelfthmagpie.com and click “Premium”
- Select “Lost your password?”
- Enter your email address and click “Send Password Reset Email”
- Follow the link in your email to create a new password
If you don’t receive the email, please check your spam or junk folder.
If you are already logged in you can change your password in ‘My Account’.
All subscriptions are set to automatically renew to ensure uninterrupted access. If you’d prefer your subscription to expire at the end of your current term, there are two ways you can do this.
To cancel your subscription, log in and head to ‘My Account’. Under Subscriptions you will find your active subscriptions, simply hit ‘Cancel’ and ‘Confirm’ on the one you wish to cancel.
Once you have done this your access will continue until the end of your paid-for term, at which date it will expire and you will not be charged again.
If you need any help with this please contact us at [email protected] where we can also process this for you manually.
A charge from The Twelfth Magpie usually means:
- You’ve recently purchased a subscription, or
- Your subscription has renewed
We send a reminder email before renewal. If your renewal was within the last 30 days and your service includes a guarantee, you may be eligible for a refund. Please contact [email protected]
The Twelfth Magpie offers both free and premium investing content.
Free content (available at fool.co.uk):
- Investing articles and commentary from our in-house writers
- No account required
- Does not include official stock recommendations
Premium content (subscription required):
- Official stock recommendations from our analyst team
- Regular company updates and market insights
- Educational videos and in-depth research
- Access via our Premium Site, plus email alerts when new content is published
Each premium service follows a specific investing strategy (e.g. small-cap, growth, or sector-focused investing), so the stocks and approach will vary. Explore our services to find the best fit for your goals and risk tolerance.
If you signed up for a free report, it should arrive in your inbox shortly after registering (please check your junk or spam folder just in case).
If you’ve purchased a premium report – or you’re looking for one included within your subscription – you can find it on the Premium Site under the “Reports” section.
If you’re unable to locate your report, please contact us at [email protected] and we’ll be happy to help.
To unsubscribe from our promotional emails please click the unsubscribe link within the footer section of the email you have received – or contact [email protected] where we can adjust your settings for you.
Managing your account
Most members create a username and password during registration.
If you didn’t set one up when purchasing your first subscription, please contact us at [email protected] and we’ll set this up for you.
You do not need a username to access our free content on twelfthmagpie.com
Your receipt is emailed to you after purchase.
You can also download a copy at any time from your account page. If you need help locating it, contact [email protected].
You can view your active services, renewal dates, billing history, and receipts on your account page.
Simply log in using your email address (or username) and password.
To update your payment details:
- Log in to your account
- Go to your account page
- Select “Subscriptions”
- Next to the subscription you wish to edit the card details for select “Update” then enter your new details as prompted
Your next renewal will be processed using the updated card.
Refund policies vary by service, so we recommend reviewing the terms of your specific offer before signing up.
Our Share Advisor and Hidden Winners services include a 30-day money-back guarantee. If you cancel within 30 days of purchase, you may be eligible for a full refund.
Other services and standalone reports are non-refundable.
All subscriptions renew automatically at the price agreed at purchase, unless cancelled.
We’ll send you a reminder email around one month before your renewal date.
Some services include a 30-day money-back guarantee after renewal — please check your specific offer for details.
Interested in becoming a member?
We specialise in investing and believe in a long-term approach to the stock market. That means building a diversified portfolio (we typically recommend at least 25 stocks) and holding them for at least 3–5 years. Historically, longer holding periods have been associated with better investment outcomes.
We offer both free and premium investing content designed to help everyday investors take control of their financial future with confidence.
Our free articles provide market commentary, ideas, and education from our in-house team of writers.
Our premium services (including our flagship Share Advisor) offer monthly stock recommendations, ongoing company updates, and in-depth research from our specialist analysts—each tailored to different investing styles and risk levels.
Refund policies vary by service, so we recommend reviewing the terms of your specific offer before signing up.
Our Share Advisor and Hidden Winners services include a 30-day money-back guarantee. If you cancel within 30 days of purchase, you may be eligible for a full refund.
Other services and standalone reports are non-refundable.
All subscriptions renew automatically at the price agreed at purchase, unless cancelled.
We’ll send you a reminder email around one month before your renewal date.
Some services include a 30-day money-back guarantee after renewal—please check your specific offer for details.
Our Premium Services contain our official recommendations, company updates, market commentary, educational videos and more. All Premium members gain access to the Premium Site which houses this content, and they also receive regular email updates when new content is released.
Each of our Premium Services has a different specialist investing strategy (ie, smallcaps, tech stocks etc) and the stocks featured within those services will vary accordingly. To see which service best fits your investing style – check out our services page here.
Please note that all of our services are online-only, and we do not send out printed copies of our recommendations. However, all the webpages can be printed out very easily if you want to digest our analysis at a more leisurely pace.You can log into our Premium Site to see all your available content at any time.
As a Premium member you’ll also receive regular email updates from us to let you know when new content has been published within your service.
The Twelfth Magpie does not currently offer a mobile app. However, you can access all free and premium content directly via twelfthmagie.com on your mobile or tablet browser.